Universiti Malaya – Wales

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The Centre of Counselling and Psychological Services (CCPS) organised Psychological First Aid (PFA) training, conducted by Consultant Psychologist and Ex-Officio at MERCY Malaysia, Dr. Haryati Shahrima. An expert in her field, Dr Haryati led MERCY Malaysia’s MHPSS team in providing support to cabin crew and staff affected by missing flights MH370 and MH17.

Officiated by Head of the Faculty of Education and Social Sciences Dr Puteri Azlian, the training taught participants the core actions of PFA, effective ways to communicate, as well as the ethical guidelines when it comes to providing PFA. An insightful session, participants left with new insights and reliable PFA skills.